Privacy Policy


Last updated: October 25, 2026

About This Policy

City Decks New York, LLC provides on-site deck and outdoor construction services in New York City and New Jersey. This policy explains how we handle information connected with this website, project inquiries, website chat, consultation scheduling, and related service communications.

Information You Provide

When you contact us by email, phone, website form, chat, or appointment scheduler, you may provide your name, email address, phone number, project address, appointment preferences, and information about your property or proposed work. You may also send photographs, sketches, architectural drawings, or other project files. Please share only information and files you are authorized to provide, and avoid including unnecessary personal or sensitive details.

How We Use Inquiry Information

We use the information you provide to respond to questions, understand your project, arrange consultations, prepare and discuss proposed work, coordinate on-site services, and maintain related business communications and records. We do not buy or sell contact lists. We use inquiry contact details for project-related follow-up, not promotional email or text campaigns.

Website Cookies, Analytics, and Advertising Tools

Our website uses cookies and similar technologies through website-management, analytics, and advertising services. These services may process technical and browsing information such as your IP address, browser or device information, page visits, referral information, and cookie or advertising identifiers. They support website operation, inquiry handling, traffic analysis, and advertising measurement, and may support advertising personalization depending on the provider and your settings. Embedded features can also communicate with their providers when you load or use them.

Service Providers and Embedded Features

We use service providers to operate the website and support our work. These include website hosting, inquiry forms, chat, contact management, appointment scheduling, spam protection, analytics and advertising, and embedded video services. Information needed to provide a feature may be processed by its provider. We may also provide relevant project information to people assisting with the services you request, or disclose information where required by law. External services have their own privacy practices.

Payments

We do not accept payments or sell and ship products through this website. City Decks provides construction services on site. Invoicing and payments are handled separately through a third-party payment service. Information submitted through that service is handled under its applicable privacy terms. Do not send payment-card details, bank information, or identification documents through the website inquiry form or chat.

Your Choices and Privacy Requests

You can choose what information to provide, although some details are needed to respond to an inquiry or arrange a consultation. You can use your browser settings to manage cookies and review privacy or advertising controls offered by the relevant service providers. Disabling cookies or embedded features may affect forms, chat, scheduling, or other functions. Browser cookie settings do not necessarily control every type of tracking.

Access, Corrections, and Retention

Contact us if you want to ask about your information, correct project or contact details, request deletion, or discuss a privacy concern. We may need to verify a request before acting on it. The response and available options depend on the records involved, applicable law, and any continuing project or recordkeeping obligations. Retention depends on the nature of an inquiry or project and applicable business, accounting, or legal requirements.

Security and Policy Updates

This website uses HTTPS to protect information in transit. No internet transmission or storage system can be guaranteed completely secure. We may update this policy when our website, services, or practices change; the date below identifies the latest revision.

Contact City Decks

For privacy questions or requests, email requestinfo@citydecksny.com or call 212-470-8312. City Decks New York, LLC, 1490 Richmond Ave, Staten Island, NY 10314.