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City Decks outdoor project with wood decking, privacy screens and planter boxes

PROJECT PLANNING · CITY DECKS NEW YORK

Good Projects Start With a Conversation

Tell us about your space, ask questions and take the next step with a clearer plan.

You do not need a finished design to contact us. You may have an empty rooftop, a deck that needs replacing, or one feature you would like to improve. Start by telling us what you have and what you would like to change.

At City Decks New York, the first conversation helps us understand the project and decide what information we need next. Photos, a few measurements and a clear description of your goals can make that conversation much more useful.

01 / START WITH YOUR SPACE

Tell us what you want the space to do

Is this a place to dine, a quiet spot to sit, or a shared outdoor area that needs a better layout? Let us know what works now, what does not, and which changes matter most to you. If you are choosing between materials or unsure whether to repair or replace, we can discuss those questions too.

For a smaller, clearly defined project, photographs and measurements may help us discuss options before arranging a visit. More involved work may need an on-site consultation and additional planning.

02 / HELP US PREPARE

A few details make a difference

The location and type of space

Share the project address or neighborhood and whether it is a rooftop, terrace, balcony, patio or yard. Tell us whether it is private or shared.

Photos and approximate dimensions

Include an overall view, access points and close-ups of anything you want to change. Rough measurements help us understand the scale; final dimensions may need field verification.

Your ideas and priorities

Tell us about the materials, seating, privacy or other features you are considering. Reference images are helpful, even if you have not settled on a design.

Access and building requirements

Mention stairs, elevators, delivery restrictions and working hours. Let us know if a building manager, architect or other professional is already involved.

03 / PLAN THE NEXT STEP

Make the consultation useful

A site visit gives us an opportunity to see the space, review your goals and discuss the work in more detail. If you have drawings, material preferences or building requirements, have them available so we can consider them together.

A consultation is not a substitute for engineering, permit review or opening up concealed construction. If the project calls for additional assessment or professional coordination, that scope should be discussed separately.

For an existing deck, balcony or fence, describe the condition and the concerns you want us to look at. We can help identify the appropriate consultation or assessment starting point.

KEEP THE CONVERSATION CLEAR

Questions are part of the process

Ask about the proposed scope, material options and what is included before making a decision. If your priorities change, let us know so the next version of the plan or estimate reflects them.

Already working with us? Reply to your project email thread with the question or update. Keeping the details together helps us refer back to the same drawings, selections and agreed scope.

LET’S TALK ABOUT YOUR PROJECT

Send us a few details

Use our project inquiry form, email requestinfo@citydecksny.com, or call 212-470-8312. If chat is unavailable, leave an inquiry with a way to reach you.

Send a Project Inquiry →

Talk Through Your Outdoor Project

Have a question about a rooftop deck, terrace, balcony, patio, or an existing outdoor structure? Contact the City Decks New York team through the website chat, email, phone, or project inquiry form. We can help you identify the next step, discuss the type of space you have, and direct you to the appropriate consultation. A conversation is a starting point for understanding the property and the work you have in mind.

What to Share With Our Team

Include the project address or neighborhood, whether the space is private or shared, and a brief description of your goals. Approximate dimensions and the materials or features you are considering are useful. Mention building access hours, elevator restrictions, delivery arrangements, and any coordination requirements you already know about. These details help us prepare more focused questions before a site visit.

Photos, Drawings, and Consultation Planning

The project inquiry form includes an optional upload field for photographs, sketches, or architectural drawings. Send only files you are authorized to share, and avoid including payment details or unnecessary personal information. If you are ready to choose an appointment, visit the consultation page and review the available dates, times, and time zone. For repair or replacement work on an existing deck, balcony, or fence, the Deck Assessment option may be the appropriate starting point.

If We Are Not Available in Chat

Leave a project inquiry or email requestinfo@citydecksny.com with a way to reach you. Our team will review the details and follow up about the project. For current office hours and other contact options, use the Contact Us page.

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